Privacy Policy

This Privacy Policy explains how D Cleaning Solutions collects, uses, and protects your information when you use our cleaning services or visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, email address, phone number, and home address when you book a service or communicate with us.
Non-Personal Information: Such as your IP address, browser type, and device information when you browse our website.

2. How We Use Your Information

We use the information we collect to:

Deliver and improve our cleaning services
Communicate with you about your bookings, requests, or questions
Personalize your customer experience
Send occasional promotional offers or updates (you may opt out at any time)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted service providers who help us operate our business (e.g., payment processors, scheduling platforms), provided they agree to keep your information confidential and secure.

4. Data Security

We implement a variety of technical and organizational measures to help safeguard your data against unauthorized access, loss, misuse, or alteration.

5. Your Choices and Rights

You have the right to:

Opt out of marketing emails at any time by contacting us directly
Request access, correction, or deletion of your personal data
Request the removal of any photos or videos used for marketing purposes. Please note that all media will exclude personal or identifying details unless permission is granted.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our services will signify your acceptance of the updated terms.

7. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: darling@dclean.co.uk

By using our cleaning services or accessing our website, you acknowledge and consent to the terms of this Privacy Policy.

This Privacy Policy is effective as of 24/09/2024.